. Agreement to our Terms and Conditions Upon entering or accessing www.fire-extinguisher-company.co.uk you are obliged to our Terms and Conditions which may be subject to change periodically without prior notice to yourself. 2. Payment Payment transactions will be made via secure server transaction. 3. User Conduct This web site cannot be used for fraudulent purposes, related to unlawful use or any criminal offence. We reserve the right to disallow payment from you if we suspect you are using this web site for any unlawful use. 4. Privacy Fire Extinguisher Company retains certain information: Customer provided – we reserve the right to hold on record your name, address and contact information and details of your order for possible future use. Any sensitive information for example credit card details WILL NOT BE kept on record. Your file may be updated with any changes e.g. change of telephone number etc. Information collected by our server – our server automatically collects certain information when you enter into the web site. For example your operating system and platform, web browser type and version. 5. Copyright All information that appears on this website is our property or its suppliers and may not be copied or extracted without written permission, this includes any data mining, robots or similar data gathering/extracting tools. 6. Availablilty It is possible that from time to time the web site is not available, this could be due to maintenance or problems with transmissions over the Internet which cannot always be guaranteed. 7. Pricing and Availability If we cannot supply a product we will contact you and refund the money. Our prices are thoroughly checked but should an article be mispriced we reserve the right to amend the order (whether despatched or not) In the unlikely case of this happening we will contact you and offer you the possibility to pay the correct price or to refund in full the price of the article. 8. Returns If a product is found to be faulty or has been damaged it may returned within 28 days of delivery. As soon as we receive the damaged goods we will replace the article free of charge or refund the money if a replacement is not possible. Refunds are only made on products that are faulty or damaged. This does not affect your statutory rights. 9. Events beyond our reasonable control Fire Extinguisher Company will not be held responsible for any delay or failure to comply with our obligations if the delay, or failure, arises from any cause which is beyond our reasonable control |